How we do it

Our expertise, experience and network of relationships mean that we deliver quality service and unique solutions for our clients.

Our approach changes according to client needs, however, we often operate as extension of their credit management team. This approach reflects the constantly evolving nature of credit risk, which can change by the hour as products leave the places they are produced and make their way to a customer.

Where necessary, we keep in daily contact with our clients, alerting them to changes in their customers’ status so that exposure to high risk business can be identified early and managed effectively providing confidence that business is focused on creditworthy customers.

Product and sector knowledge

Our team’s extensive product and sector knowledge commands credibility, authority and rapport with insurers, helping us help clients tackle their business challenges.

Insurer relationships

As a specialist credit insurance broker, we have long-standing relationships with a comprehensive panel of insurance markets. Our investment in the market enables us to deliver results.

Support with administration

We support our clients throughout the policy lifecycle, making sure policies are understood and explain key areas of policy administration.

We also work closely with clients to ensure professional submission of claims.

Global reach

We are part of Astreos, a global network of specialist credit insurance brokers which help us support the needs of clients with subsidiaries or associated companies internationally.

Whether it's locally placed cover in local language for an overseas subsidiary or the placement of a complex multi-territory programme, we are well-equipped to support the way our clients operate now and in the future.

The Xenia Code of Conduct

Every member of our team subscribes to the Xenia Code of Conduct.

Read it here

Our personalised, professional service is delivered by a team of specialist credit insurance consultants. If you would like to discuss how credit insurance can support your business, contact us here.

Contact us here